Marketing & Customer Support for Barn2 Plugins

Provided first-line product support to customers using Barn2’s premium WordPress and WooCommerce plugins, handling pre-sales enquiries, product questions, troubleshooting, licensing, and refund requests in line with company SOPs while escalating complex technical issues to Senior Tier 2 and Tier 3 Support Managers. Beyond customer support, I contributed to the marketing team by implementing technical SEO […]
Content Strategy, Marketing & Ops for ClearLake Casa & TheInfong

Content Strategy & Marketing for ClearLake Casa (Visit Site) I worked on the website content and blog strategy for Clear Lake Casa, a vacation rental property located in Clear Lake, California, a town widely known for bass fishing. The project was handled while I was working as a Content Manager at 8ty6 Digital, although the […]
